29 Contract Support Dexion provides comprehensive contract support for your complete project. Our experienced team will work alongside you guiding you through all aspects; from initial concept & design, through to, installation, maintenance, and troubleshooting of racking/ shelving & automation systems. Dexion offers continuous assistance and service to our customers to address, resolve, and optimize issues related to our automation systems. Support is tailored to your individual requirements and the operational needs of your business. Contract support can vary from a single annual maintenance visit to engineering assistance being available 24 hours a day, 7 days a week, throughout the contract period. Services available: » Planned maintenance & servicing » Remote technical assistance » On site support » Troubleshooting & fault finding » Proactive monitoring and alerts » Software updates » Performance optimisation » Emergency response 24/7 » Spare stock holdings » Repairs & damage remedials » Reporting and documentation » Preventative maintenance
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